New Website Security Certification & Toll Free Number
I admit that I’ve not been very attentive to posting on the blog lately.I apologize. I’ve been a little sidetracked implementing a couple of features that hopefully my customers will appreciate….
In an effort to ease concerns of customers hesitant to purchase online due to security fears, I’ve contracted with SCANALERT. SCANALERT performs daily scans of my domain to ensure that my website is secure for shoppers. Meeting the highest standards, ScanAlert’s HACKER SAFE certification is the only security scanning technology recognized to meet both the U.S. government’s benchmark FBI/SANS security test and the security standards of all major credit card companies. With daily scanning and visible compliance seal (taken away if not compliant) you can be sure that Pet Crates Direct is among the safest shopping sites on the internet.
Of course I will still take your order on the phone if you prefer, which brings me to the second new customer service feature that I’ve recently implemented - a toll free number. Now you can call me with your questions and orders free of charge at 1-800-793-5011. Keep in mind that I’m a one-person office so if I happen to be on the phone or away from my desk you’ll get the voice mail. If you leave a message I’ll be happy to return the call as soon as possible. I’m usually in the office 9-5 monday-friday and I’m back in New Mexico now so I’m on mountain time. The old 724 number in Pennsylvania is still active as I have a satellite office there from which my daughter works but customers should use the toll free for quickest reponse time. I still check the PA number for messages daily, just in case.
Be sure to check the blog over the next couple of days as I anticipate I’ll have a savings coupon that I will run for a couple of days while I sort out the May sale products.
Thanks for your continued patronage and support.
Lori
May 2nd, 2006