Why Buy from Pet Crates Direct?1. Dog Crates are Our Specialty - and we know our products. Call or email - we are happy to answer your questions and explain the differences between the many dog crates that we offer. 2. Great Prices - We keep our margins low and charge actual cost to ship. The result is a very competitive "to your door" delivered price. 3. Customer Reviews - Our product reviews are all by verified buyers - meaning that each review was written by a customer who actually purchased the product from Pet Crates Direct. This provides customers who are shopping with a great tool for making an informed buying decision. 4. Great Customer Service - we are a small, family owned business. Your calls and emails will always be answered by one of only two people (Lori or Danielle). We understand and appreciate the importance of each customer. We process your orders quickly and are available post-sale should you need us. 5. No Fuss Returns Policy - Wrong size or not what you expected? You can send it back. Contact us for return authorization. 6. A Safe Shopping Environment - we've done our homework to be sure that we've covered all the bases for offering you a worry free shopping experience. We are confident in saying that your personal information is secure in our hands. 7. No Ongoing Emails - we will not bombard you with emails simply because you make a purchase from Pet Crates Direct. The only emails that you will receive from us will be directly related to the order that you place(unless you choose otherwise by signing up for our mailing list). 8. Trusted Source since 2004 - We have been a consistent, trusted source for dog crates online since 2003. We have many repeat customers and work with a number of non-profits on an ongoing basis. Many government emergency management groups turn to us for their crate needs. 9. Easy to Read Privacy Policy - so you understand what data we must collect and how it is used. |