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About Us

SMALL AMERICAN BUSINESS

Online since 2002, Pet Crates Direct is a true, small American business. Family owned and operated, it is our goal to provide you and your pet with a large selection of competitively priced, quality products, from trusted and responsible manufacturers.

PROACTIVE FOCUS

Because there is an abundance of cheap, low quality products, with unfamiliar brand names available online today, it has become increasingly apparent to us that we need to be proactive in assuring that each product we offer you not only meets certain quality standards, but has been manufactured responsibly, with concern for worker's welfare and the environment. For this reason we are actively seeking quality products that are earth-friendly, fair-trade, made in America or supportive of small American business. It isn't always easy to find products that meet our criteria. Please help us in our search. Send us your recommendations for consideration.

OUR VISION

Because we are a small business, we can operate with a vision of being profitable without sacrificing our morals and ethics along the way. It is not our ambition to become an online super store, but rather to remain focused on our specialty and knowledgeable of the products we sell so that we might be of the highest possible service to our customers.

We believe it benefits us all to do business with small American companies. We appreciate when we may deal directly with the business owners and expect that you do, too. Call or email us. We are happy to answer your questions and welcome an opportunity to become acquainted with you and your pets.

YOUR PART OF THE EQUATION

With so many online shopping choices available to you, we understand and appreciate the importance of every order that we process. Behind each order is an extended member of our large, pet-loving family. We have many repeat customers. We often acquire new customers based on recommendations to friends, family members and colleagues from folks like you, who have trusted us with your online pet product purchases. In these tough economic times, we cannot thank you enough for your word-of-mouth recommendations, continued patronage and the opportunity to be of service to you and your pet.

 


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